LOYAL Packaging Pty Ltd (t/a LOYAL Bakeware) are wholesalers of LOYAL branded quality bakeware products.

As a 'wholesale' business, purchasers will require a registered ABN and be a stockist/reseller related to the industry and be able to meet minimum purchasing quantities.

All goods are supplied by LOYAL Packaging Pty Ltd ABN 49 657 809 124 on the following terms and conditions.

The customer acknowledges that these terms have been read and agreed to before placing orders. These terms of trade may be varied at any time by written notice.

All goods will remain the property and ownership of LOYAL Packaging until paid in full. Products are only sold to distributors & re-sellers. The account must have a yearly spend to maintain a wholesale account with LOYAL Packaging Pty Ltd. Accounts are authorised at the sole discretion of LOYAL Packaging Pty Ltd.

LOYAL Packaging Pty Ltd reserves the right to suspend or close an account and refuse the sale of goods or services at any time at its absolute discretion.

The prices charged for goods shall be at the discretion of LOYAL Packaging Pty Ltd. Prices are subject to change without prior notice. However, LOYAL Packaging Pty Ltd will endeavor to give advance notice of said changes if feasible. All prices quoted exclude goods and service tax (GST), handling and delivery charges.  Every attempt has been made to ensure that the pricing is correct on this site. The company reserves the right in its absolute discretion to refuse any pricing errors considered unreasonable.

Special order items need to be paid for in full before the order can be processed. These items cannot be exchanged or refunded.

LOYAL Bakeware uses a general freight company that specialises in Bulk freight. Therefore we do have a higher minimum surcharge for Metro locations across Australia. Outside of Metro locations, will incur a freight surcharge. All freight will be quoted upon receiving your order. 

FIS (Free Into Store) will only apply to customers that are approved by a LOYAL representative and delivery is within the Metro locations across Australia only. This may exclude Tasmania, NT and other offshore islands.

LOYAL Bakeware is strictly B2B and does not 'Drop Ship' or deliver to third-party addresses.

All deliveries are sent with consignment numbers for tracking purposes. Business address customers must provide accepted delivery times.

For Home business customers, it is a condition of your account that all deliveries are marked ‘Authority to Leave’. Please advise if you have particular delivery instructions when placing your order. LOYAL Bakeware will not be liable for re-delivery fees, lost/stolen orders or storage charges. If applicable, these fees will be passed onto the customer.

All goods sold by LOYAL Packaging carry a 1-year limited warranty against manufacturer defects in materials and workmanship under normal use.

Written notification must be furnished to LOYAL Packaging within 7 days of receiving damaged goods or an order discrepancy.

Any discrepancies in deliveries or damaged product must be notified within seven days. Goods ordered in error can be returned at your cost and must be sent by Australia Post Receipted Delivery or by your preferred Courier. 

Goods that arrive back in our warehouse in a damaged state will not be credited (The onus is on you to pack the goods correctly). For goods incorrectly supplied by LOYAL Bakeware a return approval number must be first obtained from LOYAL Bakeware before the goods can be returned and our staff will advise at the time the method of return. On receipt of the goods in good order, they will be credited back to your Account.

All credits will be posted to an account. No cash returns will be paid.