Terms & Conditions

LOYAL Bakeware Pty Ltd (t/a LOYAL Bakeware) are wholesalers of LOYAL branded quality bakeware products.

As a 'Wholesale' business, purchasers will require a registered ABN and be a stockist/reseller related to the industry and be in a position to meet minimum purchasing quantities.

All goods are supplied by LOYAL Packaging Pty Ltd. ABN 49 657 809 124 on the following terms and conditions:

TERMS
The customer acknowledges that these terms have been read and agreed to before placing orders.

These terms of trade may be varied at any time by written notice.
All goods will remain the property and ownership of LOYAL Packaging until paid in full.

Products are only sold to distributors & re-sellers.
The account must have a yearly spend of $2000 to maintain a wholesale account with LOYAL Packaging.

Accounts are authorised at the sole discretion of LOYAL Packaging.

RIGHTS TO REFUSE
LOYAL Packaging reserves the right to suspend or close an account, and refuse the sale of goods or services at any time at its absolute discretion.

PRICING
The prices charged for goods shall be at the discretion of LOYAL Packaging.
Prices are subject to change without prior notice, however, LOYAL Packaging will endeavour to give advance notice of said changes if feasible.
All prices quoted exclude goods and service tax (GST), handling and delivery charges.  Every attempt has been made to ensure that the pricing is correct on this site.

The company reserves the right in its absolute discretion to refuse any pricing errors considered unreasonable.

PAYMENT TERMS & CONDITIONS
All invoices must be settled in full.
Credit account customers must settle their invoices by the 30th of the month after the end of the month (EOM) of the invoice date.

Pro-forma accounts must be paid for in full before delivery.
Payment will be accepted by EFT/Direct Deposit, Credit Card (1% surcharge applies) and Cheque.

SPECIAL ORDER ITEMS
Special order items need to be paid for in full before the order can be processed. These items cannot be exchanged or refunded.

MINIMUM ORDER VALUE
Minimum order value for all customers is $200 before GST, out-of-stock items and freight.

FREIGHT CHARGES
** FIS (Free In Store delivery) will only apply to customers that are on a credit account and in major capital cities and some towns in Australia. This excludes Tasmania, NT and other offshore islands. Please contact us if you are unsure of your delivery terms.

Orders over $800 (excluding GST, out of stock items & freight) will receive FIS**
Brisbane Metro orders over $300 (excluding GST, out of stock items & freight) will receive FIS**

DELIVERY INSTRUCTIONS

LOYAL Bakeware is strictly B2B and do not 'Drop Ship' or deliver to third-party addresses.

All deliveries are sent with consignment numbers for tracking purposes. Business address customers must provide accepted delivery times.
For Home business customers, it is a condition of your account that all deliveries are marked ‘Authority to Leave’. Please advise if you have particular delivery instructions when placing your order. LOYAL Bakeware will not be liable for re-delivery fees, lost/stolen orders or storage charges. If applicable, these fees will be passed onto the customer.

WARRANTY, CLAIMS, RETURNS
All goods sold by LOYAL Packaging carry a 1-year limited warranty against manufacturer defects in materials and workmanship under normal use.
Written notification must be furnished to LOYAL Packaging within 7 days of receiving damaged goods or an order discrepancy.

BACKORDERS
All backorders will be despatched with the customer’s next order unless otherwise instructed.